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Should you go to the emergency department, urgent care, or elsewhere?

Deciding where to go for care is important not only for your safety and well-being—the right choice can also save you time and money. Use the tool below to help you choose which medical provider, service or location is the best option for your immediate health care need.

Emergency Department
When minutes matter, we’re ready. Call 911 or go to the Emergency Department for heart attack or stroke symptoms, severe injuries, electric shock, burns, difficulty breathing, sudden behavior change, sudden/severe pain and loss of consciousness.


Find Your Symptoms, Choose Your Care

Symptoms:
Select your symptom or concern.

Your Care Options:

Schedule an appointment with your primary care doctor. Don’t have one? Find a Doctor

You can have that treated at any of our six Urgent Care locations, or at the only Pediatric Urgent Care in the region (for ages 18 and under). Save your spot online, or walk-ins are always welcome.

You can have that treated at one of our four EXPRESS locations. Save your spot online, or walk-ins are always welcome.

On-demand, secure, live video conference for minor illnesses from anywhere, anytime, powered by KeyCare. Can be anywhere in the U.S. or District of Columbia. Available 24 hours – 7 days. (This service is for new or current patients age 0 and older.)

Whether you're suffering from sudden injuries or a chronic and disabling condition, the Deaconess orthopedic experts are prepared to get you back to moving and living.

Same day GI appointments for urgent care for digestive issues.

You can get a secure, live, interactive video conference by a licensed social worker, for emotional behavioral and addiction-related needs.

If you are pregnant or experiencing a gynecologic health problem, get the the highest level of care for emergencies during pregnancy or gynecologic health.

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