Our Call Assessment Referral Evaluation Team – CARE Team – is composed of licensed counselors trained to assist each person with their individual mental health and/or chemical dependency needs.
At the request of a doctor, provider, family member, or the individual, CARE Team members evaluate the condition of a patient struggling with mental/behavioral health issues and/or substance use disorders.
Following an evaluation, the CARE Team member and our on-call psychiatrist choose the most appropriate level of care for that patient at that moment. Options include (but are not limited to) being admitted to an inpatient unit at Cross Pointe, referred to the Partial Hospitalization Program, connected with a therapy group or therapy provider, or enrolled in a chemical dependency treatment program.
While our CARE Team is based out of Deaconess Cross Pointe, our team members travel to areas within the health system to evaluate patients who need our help. We also use computers to conduct mental health evaluations at neighboring hospitals. This is called telemedicine and occurs through a secure video feed between the hospitals.
There is no charge for a CARE Team evaluation and all evaluations are 100% confidential.
The CARE Team is staffed 24/7/365. If you need help with a mental health condition or emergency, call us at 812-476-7200
or toll free at 800-947-6789