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Benefits of an EAP

What are the benefits of providing an EAP?
  • Attracts and retains employees
  • Increases productivity
  • Reduces absenteeism—employees with mental health concerns are absent two to four times more often and are at least 20% less productive than the average worker
  • Promotes workplace cooperation
  • Enhances organizational health
  • Lowers disability claims
  • Decreases medical costs
  • Improves work and personal life balance    
What does the employee receive?
  • Counseling services provided at no cost to employee (usually 5 free sessions per problem)
  • Strictly confidential assistance
  • Counseling services available to all members of employee’s household
  • Counselors on call 24 hours a day, 365 days a year
  • Three convenient office locations in Evansville, Henderson and Owensboro
Employer Benefits - Real Life Examples
Learn more about employer benefits through the following examples.
  • Return on investment – A study of McDonnell Douglas Corporation noted a 4:1 return on investment.
  • Lower medical claims – A study of McDonnell Douglas Corporation revealed that employee medical claims per case averaged $715 less for EAP clients than for non-clients.
  • Decreased use of mental health insurance – A Campbell Soup study identified mental health costs as a percentage of total medical costs and revealed a reduction from 11.5% to 6.7%.
  • Reduced turnover - A study by the National Institutes of Mental Health reports that 66% of all terminations are personal-problem related rather than job related. Furthermore, a good employee may choose to leave a job to deal with overwhelming personal issues. The cost of temporary replacement of an employee in addition to recruiting and training a permanent replacement can easily exceed 25% of the employee’s annual salary.
  • Reduced absenteeism, tardiness and sick leave – The 2002 CCH Unscheduled Absence Survey identified the average per-employee absenteeism cost as $789 per year. Absenteeism costs hit an all-time high in 2002, despite a slight decline in the absenteeism rate. Two-thirds of absenteeism incidents were due to reasons other than illness. Employers pay a high price, adding lost productivity costs to wage dollars. Early intervention through an EAP promotes quick resolution of personal problems, allowing employees to focus on work rather than family problems and mental health issues.
  • Increase employee productivity – A Chevron study reported a 50% improvement in employee performance after supervisors referred them to an EAP.
  • Reduce risk of litigation – Each year, approximately 80,000 civil cases are filed with the Equal Employment Opportunity Commission. Excluding legal costs and punitive damages, the average award costs $100,000 per case. Fortunately, early workplace intervention can prevent lawsuits. 
  • Decreased workplace violence – Workplace murders claim the lives of 1,000 people each year. Another 2 million people per year are victims of a violent event or threat in the workplace. Deaconess EAP has three tools to reduce the risk of workplace violence: 1) Confidential and accessible consultation for employees who feel stressed; 2) Anger Management Training and; 3) assistance for supervisors who are addressing potentially violent situations.
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